In a recent client survey 93% of those who responded would like to use an online booking service for routine vet appointments.  VetBooker is a client interaction portal for veterinary practices which will work alongside our Practice Management System to allow registered clients to book online appointments.

The system will hopefully go live this month, initially just for booking vaccination appointments.  All small animal clients with an active email address will receive an email link allowing them to register. 

Please take five minutes when you're next in to check with reception that we have an email address on your client account.  Alternatively, send us an email with your details to: This email address is being protected from spambots. You need JavaScript enabled to view it..

 

In a recent client survey over 90% of those that responded chose email as their preferred method of contact.  We've taken this feedback on board and aim to use email as much as possible in the future for our client communication.

We already send out a monthly e-newsletter with seasonal advice, recent hospital cases, information on our monthly promotion and staff news.  If you have an active email address on your account you will already receive this automatically on a monthly basis.

Dental problems are very common in our pets.  They usually start with a build-up of sticky plaque that hardens to form tartar.  If left untreated, this can lead to gingivitis and eventually periodontal disease may develop.  Cats and dogs could then lose teeth and can be prone to oral infections.

Common causes

Age             Dental disease is more common in older cats and dogs.

Breed          Small dogs are more likely to have misaligned or overcrowded teeth that are difficult to
                    keep clean, making them more prone to dental disease.

Food           Feeding predominantly wet food might lead to a more rapid build-up of plaque and 
                    tartar.

Whilst it's true that most dogs love a trip to the beach it's also worth remembering a few handy tips to keep them safe and happy on your day out.  Check before you travel that the beach you want to visit is dog friendly all year round.  Increasingly, popular beaches do not allow dogs certain times of the year or in specific areas.  Be aware that if it is dog-friendly there will probably be lots of other dogs about not on leads, if your dog is not very sociable this may not be the best day out for them.

Although travelling with your pets has become more commonplace in recent years the majority of us do still choose to leave them in the UK while we go away on holiday.  This can be with a registered cattery/boarding kennels or in the care of a friend/family member.  In either case this needs organising well in advance as whoever is caring for your pet will need to know the following:

  • Your pet's dietary requirements
  • How to perform a daily health check (particularly for small furries)
  • How and when to exercise them
  • If they need medication and what the dosages are
  • Your vet's details and your emergency contact details on holiday

In short, a lot less than we would like, Cutaneous and Renal Glomerular Vasculopathy (CRGV) or, Alabama Rot, as it is more commonly known, continues to frustrate vets worldwide.

It was covered in the UK national news in recent weeks following a spate of confirmed cases seen across the country since the start of the year.  The disease was first diagnosed in America in the late 1980's, hence the nickname.

Woodland walks this time of year are a must but do stick to the designated paths and try to avoid your dog foraging about in the undergrowth.  Adder bites are very rare but the majority do happen in the spring/summer months if they are disturbed or scared. 

Most pets live around poisonous plants all their lives and instinctively know not to eat them.  However, inquisitive puppies might be at risk from common spring bloomers such as Azaleas, Daffodils and Rhododendrons.

In a recent survey over 90% of our clients chose email as their preferred method of contact.  In light of this we would like to send out more of our client information via email.  This might be alerts about upcoming client evenings, our monthly e-newsletter or reminders about your pet's annual vaccinations.

If you don't currently receive our e-newsletter at the start of each month then we don't have an active email address for you on our system.

Please send your email address details to This email address is being protected from spambots. You need JavaScript enabled to view it. with your full name and postcode.

Email addresses are held securely in our Practice Management System and are never passed to third parties.

Catriona recently saw a 13 year old Jack Russell terrier in clinic, Lottie Dickinson, who presented with an enlarged stomach.  Her owner had noticed no change in appetite or exercise and cutting down on her food had made no difference to the apparent weight gain. 

Our April newsletter should be winging its way into your inbox.  If you don't receive it automatically please sign up via the 'Contact' page on the website or email me directly:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Click here to read about our Pet Club promotion to celebrate National Pet Month (NPM), advice on 'safe' toys, Easter tips to keep your pets safe and staff news.

 

 

To celebrate National Pet Month (NPM) we are waiving the joining fee for our Adult Pet Club packages until 31st May 2017.

Our Pet Club packages have been specially designed to give your pet all the preventative healthcare they need from worming and flea treatment, to important vaccinations.  These healthcare packages can reduce the likelihood of your pet suffering from preventable illnesses.  As well as doing the best for your best friend you'll also make a significant saving on the cost of your pet's healthcare...what have you got to lose!

Attachments:
Download this file (NEWadultpetclubleaflet.pdf)NEWadultpetclubleaflet.pdf[ ]1700 kB
Download this file (NEWpuppykittenclubleaflet.pdf)NEWpuppykittenclubleaflet.pdf[ ]1240 kB

Zoe is the full-time Lab Technician here at Oakham Veterinary Hospital.  Having gained a degree in Animal Science from Nottingham University she came here to run the lab and is still here more than ten years later!

Zoe's expertise and the technology we have available means that we are able to provide a full range of haematology, clinical chemistry, microbiology, cytology and parasitology services.

Zoe spends her spare time exercising her Hungarian Vizsla, Lilly, and taking part in 'Ironman' competitions where she has qualified for the World Championships twice in recent years.